This programme is designed with lively learning activities. The participants will be able to easily understand the purpose of the activities and they will improve themselves as the training progress throughout the day.
This course is recommended for all staff to understand the individual needs and how to provide them good customer services in this 21st Century.
Fee RM400.00 for 1 - 5 person..
RM380.00 for 6 - 10 persons.
RM350.00 for 11 persons and above.
Method of payment : HRDF Registered Employers to register
through HRDF eTRIS BEFORE
commencing the course. HRDF will pay
directly to TRAVEX.
2. Those who are not HRDF Registered
Employers can pay directly to TRAVEX.
Date of course : 1. First and Third Monday of the week.
2. Registered Employers can decide their
3. Training can be conducted on
Speakers : Mr Pau Sin Li, Mdm Keriun Ong,
Mr Nai Sin Heng, other speakers.
Training can be conducted in
Mandarin on upon request.
Award : TRAVEX Certificate in Customer
Service for 21st Century.